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FAQ

Welcome to the Urban Oasis Vancouver Airbnb and VRBO FAQ page! We understand that planning your perfect vacation and accommodations can be a daunting task, which is why we have compiled a list of the most commonly asked questions to help make your stay as seamless and enjoyable as possible. Whether you're a first-time visitor to Vancouver or a seasoned local, we hope to provide you with all the information you need to have an unforgettable stay at our beautiful vacation rental apartment.

  • What are the check-in and check-out times at Urban Oasis Vancouver Short Term Rental?
    Check-in time is after 3 PM, and check-out time is by 11 AM
  • Is there a minimum stay requirement at Urban Oasis Vancouver Short Term Rental?
    No there is no minimum stay requirement. You can stay just 1 night.
  • Is your Vancouver Vacation Rental located in a safe neighbourhood?
    Yes, our vacation rental is located in a safe and vibrant neighbourhood in downtown Vancouver. As with any other major metropolitan city, there can be homeless or unsavoury people. But Vancouver prides itself on being a very safe city.
  • Is there parking available at Urban Oasis?
    Yes, there is one FREE designated parking spot available for our guests.
  • Does Urban Oasis provide towels and linens?
    Yes, we provide all the necessary towels and linens for our guests. More can be provided upon request.
  • Is there a washer and dryer at Urban Oasis?
    Yes, we have a washer and dryer in the apartment available for guest use. There is even detergent and dryer sheets.
  • Are pets allowed at Urban Oasis?
    Yes, we do allow pets in our vacation rental. Please let us know when booking as there is a charge for your pet
  • Is smoking allowed at Urban Oasis?
    Absolutely not, we have a strict no-smoking policy at our vacation rental. There is a HEFTY charge for the cleaning of smoke smells in the unit
  • Is there air conditioning at Urban Oasis?
    Yes, we have air conditioning to keep our guests cool during the warm summer months.
  • What is the cancellation policy for Urban Oasis?
    Our cancellation policy varies depending on the booking platform used. Please refer to the booking platform for more information.
  • Is there a security deposit required?
    Yes, we require a security deposit of $500 CAD, which will be refunded to you within 7 days of your departure, provided there are no damages to the property.
  • Can I have guests over during my stay?
    Yes, you are welcome to have guests over during your stay at Urban Oasis. However, please be mindful of our quiet hours from 10:00 pm to 7:00 am and ensure that your guests are respectful of our neighbours.
  • Are parties or events allowed at Urban Oasis?
    No, parties and events are not allowed at Urban Oasis. The rental is intended for quiet and peaceful enjoyment by registered guests only
  • Is daily housekeeping included with the rental?
    No, daily housekeeping is not included with the rental. However, we provide a clean and tidy space upon arrival and offer additional cleaning services for an extra fee.
  • Is there a concierge service at Urban Oasis?
    We do not have a concierge service at Urban Oasis, but our friendly staff is always available to answer any questions and provide recommendations for things to do and see in Vancouver. We want to ensure that your stay with us is as enjoyable as possible
  • How much time do I need to visit all the top tourist attractions in Vancouver?
    It depends on how much time you have and which attractions you want to see. Generally, you should plan to spend at least 3-4 days in Vancouver to see the top attractions.
  • What are the best outdoor activities to do in Vancouver?
    Some of the best outdoor activities in Vancouver include hiking in Stanley Park, biking the Seawall, kayaking in False Creek, and skiing or snowboarding on Grouse Mountain. We have provided a list of things to do from restaurants to sight seeing in our guidebook and add to it regularly. We appreciate your feedback on them!
  • Are there any free tourist attractions in Vancouver?
    Yes, there are several free tourist attractions in Vancouver, including Stanley Park, the sea wall, Granville Island, and all the hiking trails located all around Vancouver
  • What are the best family-friendly attractions in Vancouver?
    Some of the best family-friendly attractions in Vancouver include Science World, the Vancouver Aquarium, and the Capilano Suspension Bridge Park.
  • What is the best time of year to visit Vancouver?
    The best time of year to visit Vancouver is during the summer months (June-August) when the weather is mild and there are plenty of outdoor activities to enjoy. But make no mistake.... There is always something to do, even in the "off season"
  • Can I visit all the top tourist attractions in Vancouver by public transportation?
    Yes, most of the top tourist attractions in Vancouver are easily accessible by public transportation, including buses, trains, and ferries. All of which are easily accessible from Urban Oasis
  • Are there any guided tours available for the top tourist attractions in Vancouver?
    Yes, there are several guided tours available for the top tourist attractions in Vancouver, including the hop-on-hop-off bus tour and the Vancouver Lookout.
  • How much does it cost to visit the top tourist attractions in Vancouver?
    The cost to visit the top tourist attractions in Vancouver varies depending on the attraction. You can save money by purchasing attraction tickets online in advance.
  • Are there any romantic attractions in Vancouver?
    Yes, some of the most romantic attractions in Vancouver include the VanDusen Botanical Garden, Queen Elizabeth Park, and the False Creek Ferry.
  • What are some unique attractions in Vancouver?
    Some unique attractions in Vancouver include the Museum of Anthropology, the Dr. Sun Yat-Sen Classical Chinese Garden, and the FlyOver Canada virtual flight experience at Canada Place

Contact Us for Further Assistance

We hope that this FAQ page has provided you with the information you need to plan your stay at Urban Oasis. However, we understand that you may have additional questions or concerns. Please do not hesitate to reach out to our friendly and knowledgeable customer service team for further assistance. We are always happy to help in any way we can and look forward to hearing from you.

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